On orders of $75.00 and larger we prepay freight, Continental United States and Canada.
On orders less than $75.00 we charge a flat fee of $20.00 for all orders.
We will select the most efficient and fastest carrier for your "Ship To" location from our factories in Ontario and Georgia.
RETURNED GOODS POLICY:
We warrant that our ropes are free of defects when they leave our plant.
1. If you receive the product with obvious damage from the shipper, contact the carrier to file a claim.
2. If you ordered the product and upon receipt you realize it is not the product for your intended use, contact Wanda at 800.777.4954 for a Return Authorization Number. You will be given an RTV code and shipping instructions.
- You must pay freight back.
- A 20% Re-Stocking charge will be assessed.
- No returns accepted on Cut to Order ropes.